At Elite Spas & Leisure, we do not just sell great products manufactured by great suppliers using the best material available, we sell a great product with an option to include an exceptional Aftercare Plan that not only gives you complete peace of mind but also assures you that we have your best interests at heart.
We achieve this by offering the hot tub industries only complete package of Maintenance combined with Aftercare, at no additional cost to you. This means when you purchase a hot tub from us and subscribe to our below Gold Maintenance Plan, you have the complete reassurance of having professional Aftercare backup and support, throughout the year, ensuring you always get the most from you hot tub.
Please note: When undertaking the services below, our technicians need access to a hose pipe and tap and a plug socket for their tools. In situations where it is found that the site has very poor water pressure, please be aware that our technicians cannot remain on site waiting for the tub to eventually fill. We have allowed a maximum of 1 hour on site for a Technical, Freshen up and a Winterise Service. For a Refresh, Deep Clean and Recommission Service we have allowed a maximum of 2.5 hours only. If the job is completed within this time frame, the Technician will leave site. The times stated are the maximum time on site, however, depending on the job and water pressure etc they may not always be on site that long. Our technicians are not responsible for undertaking the removal of any decking, furniture, plants, and the moving of the tub (including from walls etc) to gain access to the interior of the tub and including rear or side panels. It is the customers responsibility to ensure the Technician has sufficient unhindered access to the hot tub. Some site locations may result in an additional charge for extra travel time.