When I was looking for my Hot Tub, I visited lots of showrooms & talked to many sales advisors who seem to be very scripted & act like a rabbit in the head lights when asked a question, they were very uncomfortable as if they didn’t know.
Ian @ Elite Spas was my 3rd showroom to visit & it was clear from the first few minutes he knew what he was talking about & was happy, confident & genuine he knew the products.
I did visit 2 more after him but by far he was the best & certainly stood out for all the right reasons.
I went back weeks later & he knew me instantly & even remembered my specific requirements.
Deposit paid without hesitation…..sight visit at my home was professional & I was kept informed on the progress of my delivery date along the way.
Installation was just the same, polite, courteous & professional.
I have never has an issue with my tub & Ian is always on the end of the phone happy to answer any questions I have.
If you want a Hot Tub that’s quality with the after care to matcg look no further….5 Yr warranty speaks volumes too.
Elite Spas are a fantastic company & I can’t praise & recommend them enough.